How can we help?

Find quick answers below or chat with our support team.

Getting started

We give you real phone numbers you can use to receive SMS verification codes for apps like WhatsApp, Telegram, Facebook, TikTok and many more — without using your personal number.

Fund your wallet, open USA Numbers or All Countries, choose the service (e.g. WhatsApp), review the price and tap Pay. Your number appears instantly.

USA Numbers gives you fast, real US non-VoIP numbers. All Countries lets you pick from many countries and number routes, each with its own price.

Numbers & codes

Most codes arrive within 1–5 minutes. Keep the page open — the code pops up automatically, there is no need to refresh.

Make sure you typed the number correctly in the app and requested the code only once. Some apps also block certain IPs — try switching your VPN/IP. If no code comes, cancel after 3 minutes for a full refund and try another number.

Numbers are for one-time verification. Once a code is received, the number is closed and cannot receive another code.

Open Order History from the menu. You can search by phone number or code and copy codes with one tap.

Wallet & payments

Go to Fund Wallet, enter the amount (minimum ₦1,000) and choose a payment method. Sprintpay is instant; manual bank transfer takes 1–30 minutes to be confirmed.

Instant payments usually reflect within a minute. If it has been longer, go to Fund Wallet and tap Resolve on the pending transaction, or send your payment receipt to support on Telegram.

Wallet funds are for buying numbers and other services on the site and cannot be withdrawn to a bank account.

Refunds

If your code does not arrive, you can cancel the number after 3 minutes and the full amount goes straight back to your wallet.

Codes sometimes take a short while to arrive. The 3-minute wait protects you from cancelling just before your code comes in.

Once a code is delivered the order is complete and cannot be refunded. Contact support with your order details and we will look into it.

Account & security

Open Settings → Security, enter your current password and your new one. You will be signed out on other devices.

For your security these are fixed. Contact support if you really need to change your email.

Yes. We never share your personal details and our team will never ask for your password.

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